Legal
Terms & Conditions
01
Introduction
Welcome to Nomadly, a travel and lifestyle marketplace connecting travelers, students, expats, and modern nomads with curated local businesses across Malta and Europe.
These Terms govern your use of the Nomadly platform and any interactions between Users and Partners.
By using Nomadly, you agree to these Terms. Please read them carefully before accessing or using any part of the platform.
02
What Nomadly Is
Nomadly is a platform, not a service provider.
We Do
- Connect Users with Partners (businesses)
- Provide booking tools, discovery, and rewards
- Curate experiences and services
We Do Not
- Own or operate the services listed
- Act as a travel agency or property broker
- Guarantee Partner performance
03
User Eligibility
To use Nomadly you must:
- Be 18 years of age or older
- Provide accurate and truthful personal information
- Use the platform in a lawful manner at all times
04
Accounts
Users must create an account to access full platform features, keep credentials secure, and accept responsibility for all account activity. Nomadly reserves the right to suspend or terminate accounts where these Terms are violated.
05
How the Marketplace Works
- Users browse and book services offered by Partners
- Partners are independent businesses — contracts are between User and Partner, not Nomadly
- Nomadly may facilitate payments and charge platform fees where applicable
06
Payments
- Prices are set independently by each Partner
- Payments may be fully processed via Nomadly, or partially (e.g. deposit) with the balance paid to the Partner directly
Nomadly is not responsible for pricing errors or refund disputes unless otherwise explicitly stated.
07
Cancellations & Refunds
Cancellation policies are set by each Partner individually. Users must review these before booking.
Nomadly may assist in resolving disputes but does not guarantee specific outcomes. Review cancellation terms carefully before confirming any booking.
08
NomadCoins (Rewards System)
Nomadly may offer a loyalty rewards system known as "NomadCoins":
- NomadCoins carry no monetary or cash value
- May only be redeemed within the Nomadly platform
- Cannot be transferred, sold, or exchanged outside the platform
- Subject to expiry within a set timeframe
Nomadly reserves the right to modify, reduce, or remove the rewards programme and to approve or reject individual reward claims at its discretion.
09
Partner Listings
- Partners must provide accurate, complete, and lawful business information
- Partners are solely responsible for the quality of services delivered
- Nomadly curates listings and reserves the right to approve, reject, or remove any listing
"Nomadly Verified" status indicates a physical visit and/or service testing where applicable — not a guarantee of ongoing quality.
10
Content
By uploading content you confirm you have the legal right to share it and grant Nomadly permission to use it for platform operations. Nomadly may remove content that violates laws, misleads users, or damages the platform.
11
Acceptable Use
You agree not to use Nomadly for illegal activities, misrepresent your identity or services, or harm the platform or other users.
12
Liability
Nomadly provides the platform "as is". We are not liable for Partner service quality, booking outcomes, or losses from third-party interactions.
Users engage with Partners entirely at their own risk. We recommend conducting due diligence before confirming any booking.
13
Intellectual Property
All branding, platform design, and content created by Nomadly are exclusive intellectual property of Nomadly. You may not copy, reproduce, distribute, or resell any part of the platform without written permission.
14
Changes to Terms
Nomadly may update these Terms at any time. Continued use of the platform constitutes acceptance of the revised Terms.
15
Governing Law
These Terms are governed by the laws of Malta. Any disputes shall be subject to the exclusive jurisdiction of the courts of Malta.
16
Contact
For support or legal inquiries:
[email protected]17
Key Disclaimer
Important Notice
Nomadly is a marketplace platform connecting users with independent businesses. We do not act as a travel agency, operate accommodation or tours, or employ or represent any Partner listed on the platform.
